For order inquiries, you can directly send us email to: realxqyin@protonmail.com
For order status inquiry, cancellation, and returns, please log in to your account and go to My orders.
We will send you a shipping confirmation email once your order has been dispatched. You can use the tracking information in that email to follow your delivery.
Our customer care specialists are available Monday through Friday, from 8:00 AM to 8:00 PM Beijing Time, excluding public holidays.
HK XINHE TRADE LIMITED
UNIT 129/F THE CLOUD 111 TUNG CHAU STREETTAI KOK TSUI KL